Softech Systems has been consistently maintaining an accuracy rate of over 98% and only employs the most experienced medical transcriptions and quality control personnel. Our accuracy rate is maintained by integrating quality control procedures in the production process. (See below) Softech Systems, Inc. will exceed the requirements of all of its customers by:
● Focusing on Total Customer Satisfaction
● Encouraging the proactive involvement of all Softech Employees
● Continually improving our Products, Services and Processes
We have a growing and diverse team, but a singular vision – to enhance patient care by providing accurate and timely medical transcripts to our clients. We are working in many different areas to make our vision a reality. While many large firms deliver dictation to their transcriptionists almost randomly, we believe strongly in the quality gained from pairing dictators with transcriptionists. We develop a small pool of transcriptionists who are familiar with each dictator’s style and format. Quality Assurance is instrumental in delivering the quality and consistency you expect.
